FAQs

Got Questions? We’ve Got Answers!

Looking for more information about our products, grading standards, or pricing? Our FAQ section covers the most common questions about buying refurbished devices.
If you can’t find what you’re looking for, feel free to reach out — our team is always here to help. We’re committed to providing clear, honest, and helpful information to ensure your experience is smooth and confident from start to finish.

Trust.

Quality.

Expertise.

Innovation.

1. Are your devices original and fully tested?

Yes. Every device we sell is 100% original and goes through a detailed testing and grading process to ensure proper functionality, battery health, and cosmetic condition.

2. What does “refurbished” or “graded” mean?

Refurbished / graded devices have been professionally inspected, tested, and cleaned. They may show light cosmetic signs of use depending on the grade, but they work perfectly and are fully functional.

3. Do your devices come with a warranty?

Yes. All devices include a warranty length depends on previously discussed terms. If anything goes wrong during the warranty period, you can contact us for support or replacement.

4. How long does shipping take?

We provide fast EU logistics. Most orders ship within 24–48 hours and arrive within 2–5 business days depending on your location.

5. Do you offer bulk or wholesale pricing?

Yes. We work with resellers, retailers, refurbishers, and businesses across Europe. If you need larger quantities, you can request our latest stock list and wholesale pricing.

6. What grades do you offer?

Most of the products we sell are in Grade A/B, which represents a very good overall condition.


That said, we are flexible and always adapt the grading to the specific needs and expectations of each client. If you require a different grade or a custom selection, feel free to let us know.

Power Your Business With Reliable Wholesale Electronics

We supply verified, fully tested refurbished devices to retailers, e-commerce sellers, and distributors across Europe. From iPhones and Samsung phones to Google Pixels and tablets, our stock is consistent, accurately graded, and ready to ship.

Grade A+/A

Fully functional and thoroughly tested

Original battery, fully operational

Screen in like-new condition, no visible scratches

Frame in like-new condition, up to 2–3 micro signs

Back glass in like-new condition

Device looks new at first glance

Battery 80%+

Grade AB

Fully functional and thoroughly tested

Battery fully operational

Screen may show visible scratches (up to approx. 5 light scratches)

Frame may have light scratches and up to 3 small dents

Back glass may show visible signs of use

Normal signs of regular usage

Battery 80%+

Grade B

Fully functional and thoroughly tested

Battery fully operational

Screen with multiple visible scratches, including deeper ones (no cracks)

Frame with noticeable wear and up to 5 dents

Back glass with multiple scratches

Clearly used device, cosmetic wear visible

Battery 80%+

Grade BC

Fully functional and thoroughly tested

Battery fully operational

Screen with multiple deep and light scratches

Frame heavily worn with visible dents

Back glass with heavy cosmetic wear

Below-average cosmetic condition

Battery 80%+

Grade D

Device is not fully functional or is damaged

Cracked screen and/or major hardware defects

Sold for repair, refurbishment, or parts only

Your trusted partner for reliable, high-quality mobile phones and electronics across Europe. Delivering stable supply, transparent grading, and long-term support.

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